APPOINTMENT POLICY
Quick summary of our appointment rules.
Free changes ≥ 2 hours
Late changes < 2 hours
No-show = 50% charge
Late arrival > 10 min = may reschedule
Extra notes:
- No deposit is required to book a regular appointment.
- Changes or cancellations made less than 2 hours before the appointment are considered a last-minute cancellation.
- If a paid appointment becomes a no-show, the payment is non-refundable.
- After 2 no-shows, the customer will be placed on our booking blacklist. To book again, the no-show fee and full service fee must be paid in advance.
- After 3 last-minute cancellations, the customer will be placed on our booking blacklist.
- If you arrive more than 10 minutes late, we may need to shorten or reschedule your appointment depending on availability.
By booking, you agree to this policy.